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5.0/5 from 350 reviews

Nail a perfect

medium rare steak
slow-cooked brisket
batch of thighs
overnight cook
Sunday roast

without lifting the lid.

Set your target, close the lid, and your phone buzzes the moment it hits, no cord to snap.

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The wireless probe reads to the bone and sends every degree straight to your phone.

Here's why your brisket doesn't need a babysitter

Walk away from the grill

Your phone shows the reading from inside the cut.

Pull meat at the right moment

Read the internal number, then rest and slice.

Keep the lid shut

Steady heat and smoke stay around the cook.

Wire-free probe

Wire-free probe, IP67 waterproof and dishwasher-safe

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What our customers say

FAQs

FAQs

Shipping & Delivery

Orders & Payment

FAQs

Shipping & Delivery

Orders & Payment

What is GrillGenie all about?

GrillGenie is built around one simple idea: great BBQ shouldn't come down to guesswork. Our tools are designed to take the guessing out of every cook, so you know exactly when your food is ready and can pull it off the heat at the right moment. Each one is made to be reliable, easy to use and built to last for years of cookouts.

Do I need to be an experienced cook to use these?

Not at all. Everything is designed to be picked up and used straight away, whatever your level. Whether you're a weekend beginner or a seasoned griller, the gear does the hard part for you so you can cook with confidence from day one.

Will this work with my BBQ or grill?

Yes. Our gear is made to work across the setups most Aussies already have, from a gas or charcoal BBQ to a grill or smoker. You don't need any special equipment, just the setup in your backyard.

Do you offer wholesale or bulk purchase discounts?

Our products are only sold on our online store, so we do not offer wholesale discounts for reselling. If you are looking to make a bulk personal purchase, please contact us here for more information!

*Please note: This is subject to stock availability.

Can I send an order as a gift?

Have a special someone who you think needs some of our products in their life? You can ship any GrillGenie™ product directly to that lucky lad or lady by entering their address as the shipping address, and your own as the billing address. Plus we don’t include any value invoices inside the box as any receipts are sent directly to your own email address. It’s that easy!

*Please note: Due to the fact we use external fulfilment partners, we are unable to include messages in the package - we’re sorry!

How does shipping and delivery work?

So you've made an order? Welcome to the GrillGenie™ family!

Once you have placed an order, our team will carefully package your items and ship them within 24-48 hours. To speed up delivery if your order contains different types of products, you may sometimes receive them separately so we can get them to you as fast as possible.

Your products will be sent via Australia Post, and then they should be safely in your patiently waiting hands within 5-9 business days**.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow its journey.

*Please note: We send via signature required post to ensure safe delivery - if you opt for ‘Authority To Leave’ yourself, we are not responsible for the package in the rare case it is missing or stolen.

**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date next to the product name, you’re in luck - it’s ready to go!

How much do I pay for shipping?

All orders include FREE and fast delivery Australia-wide, no matter how many products you order. 

When will my order arrive?

Once your order is picked and packed, the magical journey from GrillGenie™ HQ to your front door begins.  

All orders (no matter how many products you purchase) include FREE and fast delivery Australia-wide. You can expect your order to arrive within 5-9 business days* from the day you place it. 

*Please note: Although Australia Post quote us these expected delivery times, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date. 

How do I track my order?

Yay, time to celebrate – your order is on its way! After we pass your order to Australia Post, we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to the Australia Post site so you can follow the live tracking updates!

Haven’t received your shipping confirmation email yet? Check your spam folder too (it may have ended up there).

Can I change my shipping address?

Oops, is your order not being sent to the right address? We can absolutely help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you.

If your order has been shipped, don’t panic! You can still redirect it via the Australia Post tracking link we provide on your shipping confirmation email.

*Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!

How secure is your payment?

Your privacy and security is our highest priority. We use Shopify Payments which is an extremely secure and highly encrypted system designed to protect customers and also hold merchants accountable.

What payment types do you offer?

We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we offer Google Pay and Apple Pay too!

Do you have payment plan options?

We don't offer a payment plan at the moment.

How do I use a discount code?

Simply head to the checkout, and on the first page of the checkout there will be a box for you to enter your discount code in - make sure to click ‘Apply’! This is offered before the payment page so you’re totally aware of how much you can save.

*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for (eg. specific products only).

What currency is the store in?

All pricing for our Australian store is listed in Australian dollars (AUD).